❓Frequently Asked Questions (FAQ)

This section addresses common questions about ErkeScan, organized by category for easy reference.

General Questions

chevron-rightWhat is ErkeScan?hashtag

ErkeScan is a sophisticated cryptocurrency market analysis platform designed for active traders seeking high-probability trading opportunities. By analyzing real-time data from Binance (with more exchanges coming soon), ErkeScan identifies potential trading setups using advanced metrics including Open Interest, Volume Delta, Price Change and many more.

chevron-rightHow does ErkeScan differ from other trading tools?hashtag

ErkeScan combines multiple data points that are typically only available through separate platforms. Our unique approach integrates volume analysis, open interest tracking, and price action into a single dashboard, providing a comprehensive market view that helps identify high-probability trading opportunities.

chevron-rightWhich exchanges does ErkeScan support?hashtag

Currently, ErkeScan supports Binance. We are actively working on adding more exchanges in the near future.

Subscription Questions

chevron-rightHow do I subscribe to ErkeScan?hashtag

To subscribe, search for @erkescan_premium_botarrow-up-right in Telegram, click "Start," and then select "Subscribe" from the main menu. Follow the payment instructions to complete your subscription.

chevron-rightWhat payment methods are accepted?hashtag

ErkeScan accepts cryptocurrency payments. Detailed payment instructions are provided during the subscription process.

chevron-rightHow long does it take to activate my subscription after payment?hashtag

Your subscription will activate automatically within a few minutes after your payment is confirmed. You can verify your subscription status in the "Profile" section of the Telegram bot.

chevron-rightWill I receive notifications before my subscription expires?hashtag

Yes, you'll receive automatic renewal notifications starting 3 days before your subscription ends, with one reminder per day to ensure you don't experience any service interruption.

Features and Functionality

chevron-rightWhat are AutoTrade Pro signals?hashtag

AutoTrade Pro signals are professionally generated trading recommendations that include entry price, stop-loss, and multiple take-profit targets. Each signal is rated with a star system (1-5 stars) based on the Net Volume Flow strength.

chevron-rightHow do I create custom alerts?hashtag

Access the ErkeScan Dashboard through the Telegram bot, navigate to the "Alerts" section, and click "Create an Alert." Name your alert, select the parameters you want to monitor, set your threshold values, and click "Submit."

chevron-rightWhat do the star ratings on signals mean?hashtag

The star rating (1-5 stars) indicates the signal's strength based on Net Volume Flow (NVF). Higher star ratings generally indicate stronger market movements with higher NVF amounts.

chevron-rightCan I customize which signal ratings I receive?hashtag

Yes, in the AutoTrade Pro bot, you can select which signal star ratings you want to receive. You can choose to receive all signals (1-5 stars) or select specific ratings based on your trading preferences.

chevron-rightHow do Spaghetti Charts work?hashtag

Spaghetti Charts allow you to compare multiple cryptocurrencies simultaneously across different metrics. They display color-coded lines for different assets or sectors, making it easy to identify relative performance and market trends.

chevron-rightWhat are the different cryptocurrency sectors tracked in the Sector Performance charts?hashtag

ErkeScan tracks six main sectors: AI, MEME, L1, DEFI, GAMING, and L2. Each sector contains specific tokens that are representative of that market segment.

chevron-rightWill my dashboard settings be saved when I log in from a different device?hashtag

Dashboard customizations are stored locally in your browser's cache for optimal performance. If you access ErkeScan from a different browser or device, you'll need to reconfigure your dashboard settings.

Technical Support

chevron-rightWhat should I do if I'm not receiving signals or alerts?hashtag

First, check your Telegram notification settings to ensure they're enabled for the ErkeScan bots. If the issue persists, contact our support team through the "Contact Us" option in the Telegram bot.

chevron-rightHow do I report a bug or suggest a feature?hashtag

You can report bugs or suggest features through the "Contact Us" option in the Telegram bot or by joining our Trading Community chat.

chevron-rightIs there a user guide available?hashtag

Yes, this documentation serves as a comprehensive user guide. For specific questions not covered here, please contact our support team.

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